Transportation Assistant
The primary purpose of the position is to serve as the Transportation Assistant and properly administer VA travel policies as they apply to Veterans Beneficiaries Transportation. The incumbent will serve as the Transportation Coordinator at the facility level and acts as primary contact to Veterans for transportation needs. The incumbent will collaborate with the Veteran Transportation Service (VTS) and beneficiary travel for transportation workload forecasting, scheduling design, procedure development and quality improvement implementation, modification of processes, evaluation and ongoing operational flow of VTS program. The incumbent must have knowledge of clinical services, related software and programs as they relate to clinical computing and office automation. The incumbent performs tasks related to Veteran travel, their eligibility to travel, the mode of travel to be used and makes arrangement for that travel. Performs tracking of data for analysis and retrieval including collecting and compiling information in support of VTS. Interacting with a wide variety of travel services, including Emergency Medical Service, different service organizations to optimize the mission. He/She serves as a critical link to a patient's access to care and clinical efficiency, and is one of the initial points of contact to make a positive impression on the Veteran. Work Schedule:
7:
30 am to 4:
00 pm, Monday through Friday (excluding Federal Holidays Telework:
Not Available Virtual:
This is not a virtual position. Position Description/PD#:
Transportation Assistant/03865-A Relocation/Recruitment Incentives:
NO Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/14/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Skill in tracking, collecting and organizing data in an automated spreadsheet or database, ability to determine the appropriate mode of transportation given travelers' physical and/or mental health limitations AND documented customer service skills in a stressful and fast paced environment. You will be rated on the following specialized experience at the next lower grade level for this position:
Skill in tracking, collecting and organizing data in an automated spreadsheet or database Ability to determine the appropriate mode of transportation given travelers' physical and/or mental health limitations . Documented customer service skills in a stressful and fast paced environment. RESUME REMINDER- Your resume must include the following information for each job listed:
Job title Month & year start/end dates (e.g. June 2007 to April 2008) Full-time or part-time status (include hours worked per week) Duties - be very detailed Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
Incumbent will be exposed to stressful working situations that will require a mature attitude and collective reasoning to overcome.
Estimated Salary: $20 to $28 per hour based on qualifications.
7:
30 am to 4:
00 pm, Monday through Friday (excluding Federal Holidays Telework:
Not Available Virtual:
This is not a virtual position. Position Description/PD#:
Transportation Assistant/03865-A Relocation/Recruitment Incentives:
NO Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/14/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Skill in tracking, collecting and organizing data in an automated spreadsheet or database, ability to determine the appropriate mode of transportation given travelers' physical and/or mental health limitations AND documented customer service skills in a stressful and fast paced environment. You will be rated on the following specialized experience at the next lower grade level for this position:
Skill in tracking, collecting and organizing data in an automated spreadsheet or database Ability to determine the appropriate mode of transportation given travelers' physical and/or mental health limitations . Documented customer service skills in a stressful and fast paced environment. RESUME REMINDER- Your resume must include the following information for each job listed:
Job title Month & year start/end dates (e.g. June 2007 to April 2008) Full-time or part-time status (include hours worked per week) Duties - be very detailed Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
Incumbent will be exposed to stressful working situations that will require a mature attitude and collective reasoning to overcome.
- Department:
2102 Transportation Clerk And Assistant - Salary Range:
$38,921 to $50,598 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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